FAQ
Frequently asked questions
Straight answers about pricing, ownership, and how we work together.
Pricing
What does the price of a custom website cover?
One upfront quote covers everything needed to design, build, and launch your website: the layout, mobile optimization, contact forms, Google Maps link, and the entire launch. After launch, managed hosting and minor updates are included, with no monthly fees.
Are there any monthly fees?
No. You pay one upfront quote for your custom website, and that's it. Managed hosting keeps your site live, secure, and running fast, and minor updates are included. If you need to change a phone number, update your hours, or swap out a few photos, just message us and we will handle it for you. The only ongoing cost is your domain name, which you renew directly with your registrar.
What happens if I need major changes to my website later?
If you want to add entirely new pages, launch an online store, or redesign the site down the road, we will give you a separate, flat quote for that specific project. You only pay for what you need.
How does this compare to doing it myself on Wix or Squarespace?
Those platforms charge a monthly fee just to use their software, and you still have to spend hours building, designing, and updating the site yourself. With us, you pay one upfront quote with no monthly fees, and we handle the design, hosting, and minor updates for you.
Your website
Why is a custom website better than a template?
Templates trap you in generic boxes that look identical to your competitors. They are highly limited, making it frustrating to change layouts, add unique features, or expand your business later. Our custom sites are completely flexible, load fast on mobile, and are built to grow with you without hitting a wall.
Do I own my website and domain name?
Yes. You buy your website address (like yourbusiness.com) directly from a registry like GoDaddy so you maintain 100% legal ownership of your brand. We handle the rest.
Working together
How long does a project usually take?
Timelines vary by project. Websites and Shopify stores usually launch within a few weeks, and MVP apps may take a few months. Once we talk through what you need, we will share an estimated timeline.
Do you work with clients outside West Virginia?
Yes. We are based in West Virginia but work with clients across the country. Everything is handled remotely through email and calls, so location is never a barrier.
